Account Director - Retail

2020-11-17 10:31:562020-12-14 RecruitBuild
Job Type Permanent Full Time
Location South East England
Area South East, England South East England South East England
Sector ConstructionConstruction - Business Development
Salary car allow/benefits packae
Start Date ASAP
Advertiser remoteapi
Job Ref 894852_1605609118
Job Views 73

Job Title: Account Director

Division: Retail

Reports To: Divisional Operations Director

Our client is a global business that specialises in fit-out, technology, construction and development. They have an excellent track record of delivery in fast-paced environments. With an enviable client list of some of the world's biggest and highest profile brands, this is an exciting and dynamic business to be involved in.

The Role

Responsible for the successful delivery and strategic development of the Account and managing key client relationships, supporting the Company's vision, strategy, business plan and values and contribute to the growth of the business by building relationships, maximising repeat business and actively seeking market opportunities.

Key Responsibilities

  • Lead the Account in line with the strategic measures and budget forecasts.
  • To develop the customer strategic plan and communicate to the team.
  • Manage existing and develop new client relationships to ensure an excellent client experience is maintained.
  • Provide leadership to and support the Account Managers and Delivery teams and provide guidance where there is escalation of a delivery risk or dispute resolution
  • Provide reporting to internal and external stakeholders.
  • Undertake project adjudications and attend regular site visits and monthly project reviews Identify and drive opportunities for additional savings through initiatives and Continuous Improvement.
  • To monitor progress against financial targets set by the business.
  • To manage risk and take necessary action to safeguard the business.
  • Work closely with the HSQE team to continuously improve the standards of health and safety across the business and carry out HSQE audits in line with Company expectations.
  • To install best practice into the business at every opportunity.
  • To ensure full compliance with all Company HSQE standards, policies, processes, ISO accreditations and legislative requirements.
  • Benefits

  • Highly Competitive salary
  • Car/Travel Allowance (Role dependent)
  • Private medical cover
  • Pension
  • Qualifications

  • Degree level
  • CSCS
  • Occupational Health awareness
  • Skills & Experiences

  • Construction background ideally within fast-paced Retail or Banking environments
  • Proven account leadership experience
  • Demonstrable client relationship skills Person Specification
  • Commitment

    o Must be able to take full accountability for their role, actions, judgements and decisions.

    o Must be passionate about work, committed to excellence and continuous improvement.

    Planning and Organisation

    o Able to delegate effectively.

    o Must be organised and prioritise own work to deliver on time through managing time effectively.

    Communicating and Influencing

    o Must be able to use a range of communication skills and adapt these as necessary.

    o Presents well to others.

    Team Working

    o Must be able to participate, share knowledge and actively support colleagues.

    o Must be able to recognise own strengths and weaknesses and draw on the strengths of different people.


    o Must act as a role model, setting high personal standards.

    o Must be able to adapt management style to suit different individuals and situations.

    o Must be approachable and able to offer advice and support to others when required.

    o Able to communicate clear expectations of performance and behaviour and act quickly to resolve issues.

    o Must be able to articulate a clear purpose to others and encourage a maximum buy in and commitment from them.

    o Must take an active interest in developing others by providing opportunities for others to reach their full potential.

    o Must be able to give fair, accurate and regular feedback on performance, which builds capability and confidence.

    If this sounds of interest then please either apply or call me direct for a confidential discussion.

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