Internal Sales Coordinator
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| Job Type | Permanent Full Time |
| Location | Skipton, North Yorkshire |
| Area | Yorkshire and Humberside, England |
| Sector | Manufacturing Manufacturing - Other |
| Salary | benefits package |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | 894966_1628073066 |
| Job Views | 31 |
- Description
Internal Sales Co-ordinator
Location: Skipton
About the business:
Our Client is one of the largest manufacturers and printers of solid board boxes for the Food Industry in the UK. Reinvesting in state of the art production technology to meet the ever increasing demands of their customers, they pride themselves on delivering high levels of service and quality, with exceptional customer retention.
Role Profile
To have a clear understanding of the departments business objectives and be able to support the team to effectively deliver them.
To provide focused, dedicated support to all of our customers.
To be proactive in the continual improvement of customer services, enabling us to fulfil all of our customers' requirements.
Main duties and responsibilities
To be the first point of contact for new sales enquiries and existing customers.
Ensuring the timely turnaround of all new enquiries and specifications
Accurate processing of sales and purchase orders
Monitoring stock levels against predicted usage and placing orders as required
Daily cross functional liaising with external sales team, dispatch & warehouse and production.
Being proactive in handling and resolving any issues regarding customer or supplier orders, quality control and deliveries
Build effective relationships with customers in order to pre-empt all of their needs, including customer site visits with the external sales team.
Updating Navision records to ensure the most up to date customer data is always available.
Actively assisting in the management of aged stock.
Attending and participating in the daily team meetings to ensure all members are fully briefed of any changes
To upsell/cross sell where applicable and to outbound call to attract new customers/book appointments for external sales
To achieve KPI's set for the department and individuals.
To conduct BRC Audits when required
Person Specification
Essential requirements
- Previous experience of account management/sales.
- Effective time management prioritising and multi-tasking
- MS Office skills in Outlook, Word, Excel, Navision
- Can demonstrate attention to detail
- Able to communicate with all members of the business
- A team player - prepared to help with all tasks.
- Flexible approach managing work within the specific deadlines
Desirable Requirements (not essential)
- Experience within the packaging industry
- CILT Member
Regular contact
- Sales director
- External sales team
- Warehouse manager
- Team Leader
- Production Planner
If this role is of interest to you and you feel that you meet most of the requirements then please apply.
